Global Works TouchWorks PMTM Key Performance Score Card

  • Review, modification and assessment services to ensure optimal system performance, end to end
  • Services delivered as a one time assessment or at requested intervals
  • Score Card leverages system goals and metrics identified in a pre assessment to ensure project success


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Practice Management Solution Set

Allscripts TouchWorks PM




Registration and Scheduling

  • Identify noncompliant resources, processes or departments
  • User performance review and modification
  • Schedule template format review and modifications
  • Hold times (use and abuse)
  • Visit types (providers want more)
  • User security
  • Workflow review
  • Registration incomplete for claims
  • Registration fields (define required fields)
  • Work arounds (when unable to capture required patient information)
  • Standardization (consistent workflows, data capture)
Charging, Coding and Compliance

  • Identify noncompliant resources, processes or departments
  • User performance review and modification
  • Physician documentation issues and delays
  • Maximize coding levels
  • Coding workflow review
Claims, Statements and EDI

  • Optimize claim form edits
  • Correct claims submission delays
  • Efficient claim processing workflows
Maximize Revenue

  • Appeal and denial management
  • Tools to monitor cash flow and A/R
  • Reducing billing and claim form errors
  • Optimizing follow-up workfiles
  • Efficient billing workflows
EMR Integration

  • EMR Charge Integration
  • Dictionary/Table Maintenance
Reports

  • Maximize the benefit of standard reporting tools
  • Custom reports to meet the unique needs of your organization
  • Create adhoc reports for unique requests